IN PREPARATION to the upcoming External ISO Audit on January 2021, the Pangasinan State University Lingayen Campus revisited its quality management performance in a Management Review on November 24 (Tuesday) at Dr. Telesforo N. Boquiren Convention Hall.
The Campus Quality Management Team (QMT) headed by Dr. Lorna G. Urbiztondo, Executive Director, presented to all campus process owners the non-conformities, opportunities for improvements, conformities and good points from the Internal Quality Audit conducted last November 3-4.
“With this meeting, the campus management was able to talk on the immediate and corrective actions determined by the concerned process owners in response to the findings of local auditors. This will lead to the continuous improvement of the processes in the campus in preparation to the external audit,” Mr. Menard P. Nava, QMT member and Coordinator for Institutional Assessment and Accreditation, said.
From the internal audit summary of findings, the process observed to have highest good points is the Enrolment while Risk Assessment, Campus Operational Planning, and Medical and Dental Services processes had the highest conformities. There was also a decrease of non-conformities compared to the previous audit results.
The QMT also discussed the status of actions from previous management review, changes in external and internal issues relevant to the quality management system (QMS), adequacy of resources, effectiveness of actions taken in response to risks and opportunities, and some other concerns on the information on the performance and effectiveness of the QMS.
At the end, the team with Mr. Eleazar C. de Jesus as Document Control Custodian, acknowledged all the competent rooster of internal auditors which was composed of Dr. Narciso F. Castro, Ms. Charlaine P. Lopez, Prof. Cristie Marie Dalisay, Dr. And Julie D. Rosal, Dr. Erna M. Salazar, Dr. Jenylyn V. Oboza, Dr. Melody C. de Vera, Dr. Salvacion M. Vinluan, Dr. Catalina C. Platon, Dr. Rosanna D. Gonzales, Dr. Jeanilyn L. Villanueva and Dr. Sally Jarin.
“This is to acknowledge too the expertise shared by our pool of local auditors by helping the campus in identifying the areas that need to be improved in our processes,” Mr. Nava said.
It can be recalled that last Internal Quality Audit, Dr. Weenalei T. Fajardo, Internal Quality Team Leader said that they are very positive to the forthcoming surveillance audit in getting another nod in the institution’s ‘journey towards quality’.
PURSUING THIRD RECERTIFICATION
Through all of these efforts, the university is looking forward to capture its third ISO 9001:2015 Recertification with the SOCOTEC Certification Phils Incorporated as certifying body.
“We are very positive to the forthcoming surveillance audit on January 2021 to get another nod in our journey towards quality,” the Internal Quality Team Leader said.
She added that the conducted IQA is a great avenue to check the readiness of the organization in all tertiary education services which include instruction, research, extension, production, university level management processes, performance evaluation and improvement processes, and campus support services, to the upcoming external assessment.
The office is still considering the possibility to have face-to-face audit if the pandemic situation gets better. But if time does not permit, the institution is still prepared given that it has undergone various online accreditation survey visits for the past months.
